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FAQ

Find answers to common questions about our services.

The birth certificate creation process usually takes 3 working days after submitting all required documents.
Required documents include photocopies of KTP, birth certificate, and a statement from the head of the family.
To register new residents, visit our office with supporting documents such as a transfer letter or birth certificate.
There is no fee for creating a residence certificate; it is provided free of charge as part of public service.
To apply for social assistance, visit our office with a letter of recommendation from RT/RW and identification documents.
Marriage registration services are only available during working hours, Monday-Friday, 8:-16: WIB.

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